![]() ![]() Ideally, you should test a component that you know works in another setup. Use a different video cable, KVM switch, video source, and video destination in your setup to see if the problem persists. Use the video cable, KVM switch, video source, and video destination in another setup to see if the problem is with the components or the setup. To test your setup components, try the following: For example, if you are converting a VGA source to HDMI to be used with an HDMI extender, you should test with an HDMI source. ![]() Note: When you are testing your setup components, it is recommended that you avoid using any video adapters. ![]() Video destination (such as a monitor or projector) You can test to make sure that the following components are working correctly and are not the source of the issue: Then connect everything to the KVM following the procedure in the following FAQ. Start by turning off all of the connected computers and peripherals, unplugging everything from the KVM, including power, and leaving it for 10 seconds. There are some quick tests that you can perform to rule out potential issues. Please contact technical support if you require assistance identifying the proper cables. This KVM switch supports DVI-D (digital) signaling only and it is recommended wherever possible to use DVI-D cabling across all PC to KVM and KVM to Console connections to ensure proper function. OS independent No software or drivers required
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