If the issue persists, please collect the device installation log. Then you may hide system files and hidden files again. Please follow the steps above to rename all the files. Please locate all the files beginning with "oem", for example: oem0 and oem.PNF. Then Infcache.1 would be renamed to infcache.1-bak.Ĥ. Right click the Infcache.1, select Rename, please type infcache.1-bak in the text box, press Enter. Please locate "Infcache.1" file, right click on it, click Properties, select Security tab, click the current User Account name, click Edit, check Full Control checkbox as Allow, then all the checkbox will be checked as Allow, click OK, click OK.ģ. Click the Start Button, type "%windir%\inf" (without quotation marks) in the Start Search box, and press Enter.Ģ. To display other hidden files, uncheck the "Hide protected operating system files (Recommended)" check box.ġ. Under "Hidden files and folders", click "Show hidden files and folders".ģ. Click the Start button, Click "Computer" -> "Organize" -> "Folder and Search Options".Ģ. If the issue persists, I suggest that you remove third party driver installation *.inf cache.ġ. The anti-virus and firewall may block the device, I suggest that you temporary disable them and then check the result. It seems that the device driver is not installed properly, so both Windows Movie Maker and HDVsplit cannot recognize the device.
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